Privacy Policy

Privacy Policy for KO Powerwash Effective Date: February 25th, 2024

Welcome to KO Powerwash We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Important Information and Who We Are This privacy policy aims to give you information on how KO Powerwash collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for our service or newsletter.

2. The Data We Collect About You Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier. Contact Data includes billing address, delivery address, email address, and telephone numbers. Financial Data includes bank account and payment card details.Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.Usage Data includes information about how you use our website, products, and services. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Use Your Personal Data: We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you.Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.Where we need to comply with a legal obligation.

4. Sharing Your Personal Data: We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3 above: External Third Parties such as service providers acting as processors who provide IT and system administration services.Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.Third parties to whom we sell, transfer, or merge parts of our business or our assets.

5. Data Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6.Your Legal Rights: Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict or object to processing, and the right to data portability.7. Changes to This Privacy PolicyWe may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us

Frequently Asked Questions

What areas do you serve?

We proudly serve Bluffton, South Carolina, and surrounding communities. Contact us to see if we're available in your area!

How do you price your services?

Our pricing is based on the service type, the size of the area being cleaned, and the level of dirt and grime buildup. We offer free, no-obligation quotes to provide you with an accurate estimate.

Is soft washing safe for all types of exterior surfaces?

Absolutely! Soft washing is a gentle yet effective cleaning method ideal for a variety of surfaces, including vinyl siding, wood, and stucco, ensuring they're cleaned without damage.

Can you remove all types of roof stains?

Yes, our roof cleaning service is designed to safely remove algae, moss, and other stains without harming your roof's integrity. We use specialized solutions that are tough on stains but gentle on roofing materials.

How long does the cleaning process take?

The duration varies based on the service and property size. A typical home exterior wash can take 2-4 hours, while roof or driveway cleaning may vary. We'll give you a time estimate with your quote.

What should I do to prepare for a cleaning service?

We recommend removing personal items from the cleaning area, ensuring outdoor water sources are accessible, and closing all windows and doors. We'll provide a detailed checklist when you book your service.